Delivery costs

UK Delivery

Standard Delivery – (Royal Mail Signed for 1st Class) – £4.95

Free Delivery on orders over £80 within the UK. No need for a code, the shipping will automatically be deducted at the checkout.

Orders are sent with Royal Mail or a courier, depending on the size and value.

We aim to dispatch within 48 hours of order confirmation, however our official turn around is 3 – 5 working days. If you would like an update on your delivery, please email us at [email protected] and we will be more than happy to update you.

We cannot be held responsible for delays once your parcel has been dispatched.  

European Delivery – (up to 1KG) – £12.95

Taxes and duties are calculated according to your shopping destination. Local VAT may apply outside of the United Kingdom. The customer is responsible for any local import, VAT or tax duties.

Returns Policy

If you are not fully satisfied with your purchase, you can return it within 14 days (after delivery)
Please email us at [email protected] including all the necessary information as stated below.

-Order number
-Name
-Delivery address
-Item you are retuning
-Reason for returning

The product you want to return must have the original labels still attached and be in its original packaging. We cannot accept returned articles when they are used, worn or washed.

The costs of returning the product are for the buyer. Unless the product is faulty. We strongly recommend that you send the item back using a trackable service (for example Royal Mail Recorded delivery) as we cannot refund items that fail to reach us. Return postage is non-refundable.

If you have requested a refund, we will refund the amount you paid using your original payment method. You will receive an email confirming that we have received your return and that you have been credited. You should expect to receive the refund within 10 working days of the item being received.

Exchanges

If an item is returned for exchange size or colour, the new product will be dispatched free of postage & packaging. The usual returns policy applies on the item you wish to exchange. We cannot at this time exchange an item for an entirely different item, should you wish to exchange for another product, you must return the original product and place a new order.